Head of Presales

Duties

  • Manage the Presales Unit activities & Personnel related to the following activities:
    • Presentation, together with B2B & GOV functions representatives, of customized services and solutions to the potential customers
    • Analyzes of the Customer requirements for customized services coming from B2B & GOV functions 
    • Summarization and submission of the customer requirements to ASC Technical Functions and Partners, requiring a technical solution, associated with the description and BoM by technical functions, and costs from the Partners
    • Verification of the combined solution provided by ASC technical functions and Partners and guaranty the overall integrity of it.
    • Calculation of the costs and provision of the solutions back to B2B and GOV functions, associated with needed technical documents
    • Analyses of the requirements, preparation of the offers for the big/special customers, preparation of the request to and taking of the approval from the superiors, submission of the offers to these customers. management of the process for contracting, issuance of the POs, coordination of the implementation and invoicing (in cooperation with Finance)
    • Issuance of implementation work orders to Technical Functions and Partners
    • Monitoring of the implementation of work orders by Technical Functions & Partners
    • Monitoring of the acceptance acts from the customer
  • Coordinate with the ASC B2B, ASC Technical Functions, and Partners in order to guaranty that the solution provided is in compliance with the customer requirements and that the implementations are compliant with the offer accepted by the customer
  • Manage the contracts with Partners of ASC for the implementation of customized solutions, focused on quality, efficiencies and reduction of costs (preparations, approvals, monitoring and follow up)
  • Monitor, control and report the fulfillment by each function of the deadlines of the activities as described to B2B procedure/processes 

 

Education 

  • Bachelor degree on one of the following: Telecommunication, IT related fields, Finance & Business
  • Trainings on the fields of telecommunications, Networking, IT, Finance & Business

 

Experience

  • At least 3 years’ experience in ISP, Telecommunication, IT related industries
  • Technical and Presales experience in the above areas is highly evaluated

 

Skills

  • Strong orientation on Business, Customers satisfaction, Technical Expertise, Solutions Delivery, Quality and Cost efficiency. 

Leadership, Team worker, Work under pressure