KEY ACCOUNT MANAGER

DUTIES AND RESPONSIBILITIES:

  • Achieving predefined B2B sales targets and maximizing the revenue in order to contribute to company’s strategic targets 
  • Cross selling and promoting company products and services to current and potential clients. 
  • Providing all relevant information, written offers, products and services to the customer and informing about any new tariffs or services   
  • Collecting, evaluating and analyzing the received information and proposing to the customer the most efficient combination of our products and services. 
  • Maintaining and developing existing and new customers, quality of service, business growth and customer satisfaction.  
  • Perform regular meetings with customers according to a defined plan available in the company systems based on the respective procedures and frequencies. 
  • Monitoring competition through all communication channels. 
  • Identifying and following up on new prospects and referrals resulting from field activity.  
  • Any other duties as requested from the superior

EDUCATION: University degree in marketing or business administration area 

 

EXPERIENCE:     2 years B2B sales in information technology/telecommunication industry

QUALIFICATIONS:  Post-graduate degree optional 

 

SKILLS AND ABILITY:

  • Knowledge of profit and loss sales account principles  
  • Work requires professional written and verbal communication and interpersonal skills.  
  • Customer relationship management system (CRM) 
  • Emotional intelligence
  • Effective listening
  • Knowledge of products / services
  • Communication skills
  • “Problem” solving skills
  • Excellent verbal and written communications. 
  • Fluent in English
  • Type B driving license.